Senior Specialist - Client Support Acceptance

Profile

Who We Are

At the Roche Group, about 80,000 people across 150 countries are pushing back the frontiers of healthcare. Working together, we've become one of the world's leading research-focused healthcare groups. A member of the Roche Group, Genentech has been at the forefront of the biotechnology industry for more than 30 years, using human genetic information to develop novel medicines for serious and life-threatening diseases. The headquarters for Roche pharmaceutical operations in the United States, Genentech has multiple therapies on the market for cancer and other serious illnesses. Please take this opportunity to learn about Genentech, where we believe that our employees are our most important asset and are dedicated to remaining a great place to work.

The Position

Act as the main point of **** years professional experience in the area of IT Infrastructure, Service Desk or Operations in multiple technical or business domains.
* Project management experience
* Solid communication and interpersonal skills and the ability to work in a team environment
* Proven customer service skills
* Excellent organizational skills and documentation skills
* Proven ability to troubleshoot and analyze problems
* Experience working in virtual cross functional teams
* Fluent verbal and written English language skills

Special Requirements:
* Flexible working hours
* Willing to travel
* Excellent communication skills combined with training skills
* Experienced working in a global environment

The next step is yours. To apply today, click on the Apply online button below.

Genentech is an Equal Opportunity Employer.

Job Facts

Job Function
Information Technology

Location
United States - California
South San Francisco

Company/Division
Pharmaceuticals

Schedule
Full-time

Job type
Regular Employee

Job Level
Experienced
Department:
Pharmaceuticals
Genentech
Web: ****

Company info

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