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Network Security Engineer

Posted on
Nov 25, 2021

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Job Information
Advance Auto Parts
Network Security Engineer
United States
Network Security Engineer in Hyderabad at Advance Auto Parts
Date Posted:11/25/2021
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About Us
At Advance Auto Parts we have a passion for YES. Each day we are motivated by a passion to help our Customers. We have a commitment to advance the lives of our fellow Team Members, Customers, and the Communities where we live and work.
When you join our team, you become one of more of over 70,000 knowledgeable and experienced Team Members who are committed to providing outstanding customer service to our customers, communities and each other every day.
With over 5,100 stores in the United States, Canada, Puerto Rico and Virgin Islands, we are a leading automotive aftermarket parts provider. With opportunities ranging from our front lines in our Stores to our Distribution Centers to our Corporate Support Center and our rapidly growing Professional Business, we have the career for you. We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age national origin, religion, sexual orientation, gender identity, status as a veteran and basis of disability or any other federal, state or local protected class.
Career DescriptionJob Description
The Infrastructure Architecture and Engineering group is a component of The Infrastructure Engineering, Operations and Support (iEOS) organization that is part of Advance Auto Part’s Information Technology function. This team is responsible for all phases of Infrastructure delivery from architecture to daily operations. iEOS operates at significant scale supporting over 70,000 connected end points and nearly 75,000 team members across North America. We deliver infrastructure and support services that have a clear impact on Advance Auto Part’s Mission of having a “Passion for Customers. Passion for Yes”.
This job description is for a Network Security Engineer to be located at the Advance Auto Parts Global Capabilities Center in Hyderabad, India. This is an implementation engineering role with escalation support engineering and low-level design, implementation & warranty phases of projects
Desired Skills:
Solid communication skills. Ability to translate end-user concerns to technical needs for communication within team or with other IT teams.
Good collaboration skills, within team and with others. The engineer must have the ability to work with others in a collaborative way, sharing his/her ideas/opinions.
Must be able to manage requirements gathering, technical definition and task tracking to be successful.
Understanding of TCP/IP. Specifically, how do systems communicate over an IP network, the differences between TCP and UDP communication, and what applications / OS’ / NICs are responsible for in the communication stack.
Firm understanding of operation of network firewalls and IPS systems, where they are positioned, and impact they could have on communication between areas of the network. Able to use event management tools to research and identify complex connectivity scenarios, as well as impact on connectivity due to network firewall or IPS systems.
Understanding of and experience with Palo Alto firewalls and the Panorama management platform.
Understanding of and experience with Cisco firewalls.
Understanding of X.509, RSA and general certificate management processes.
Knowledge of public key infrastructure (PKI) and certificate lifecycle management.
Understanding of enterprise data center services, and interoperation between applications and databases.
Ability to develop task-lists for minor projects, including recognizing LoE, and predecessors / dependencies.
Proficient in the configuration, implementation and troubleshooting of Network Access Control Lists, Network IPS Filtering Policies, Internet Access Web-Filtering Policies, Network Access Endpoint Posture and Profile Policies, VPN Client and Point-to-Point technologies, and Network Authentication Services (AAA).
Understanding of Cisco Routing and Switching including VLANs, Ethernet, WANs, LANs, Spanning Tree, Port Channels, and industry best practices.
Ability to understand the 7 layers of the OSI network model.
Ability to use industry standard tools and learn Advance Auto Parts specific tools to understand and diagnose issues with the network.
The ability to understand IPv4 networks and subnet masks and calculate CIDR boundaries.
Able to identify and document the root cause of network issues and outages, as well as recommended after-action changes to prevent further recurrence.
Able to open a support case and work with vendor TAC services to resolve open issues.
Familiar with different desktop operating systems and tools used by an IT professional.
Comfortable with GUI interfaces as well as a CLI interface.
Ability to effectively use Network Monitoring tools to isolate and diagnose problems proactively.
Can work independently on multiple projects or tasks.
Primary Responsibilities
Regular network service and infrastructure lifecycle maintenance planning and activities.
Communication for incident manager or problem manager for major incidents, including drafting and submitting IT Incident Reports.
Escalation of requests or tickets that are not resolved within existing processes.
Taking ownership of any P1 ticket with no immediate resolution defined.
Regular check-in on P1 and P2 priority tickets. Comfortable with recognizing and reprioritizing up or down based on defined prioritization guidelines.
Diagnose and troubleshoot Infrastructure issues (Routing, Switching, Network Firewall, Network IPS, Internet Proxy, Network Access Control technologies, VPN, and AAA Services) quickly and efficiently.
Configuration and management of Network Cisco and Palo Alto Firewalls, Network IPS, Internet Proxy, Network Access Control technologies, VPN, and AAA Services.
Ongoing support process development and improvement.
Engagement with vendors for system operation, detailed design, and best practices evaluation regarding project initiatives and escalated incidents or problems.
Develop support documentation for existing and new technical solutions.
Be available for after-hours support and participate in an on-call rotation.

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