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Job Details

FieldOperationsTransition Program Manager

Company name
Microsoft Corporation

Charlotte, NC, United States

Employment Type

Manager, Engineering

Posted on
Nov 30, 2020

Valid Through
Mar 15, 2021

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Microsoft’s Cloud Operations & Innovation (CO I) is the engine that powers our cloud services. As the Field Operations Transition Program Manager , you will perform a key role in delivering the core infrastructure and foundational technologies for Microsoft's online services including Bing, Office 365, Xbox, OneDrive, and the Microsoft Azure platform.

Empower Billions!

Our infrastructure is comprised of a large global portfolio of more than 100 datacenters and 1 million servers. Our foundation is built upon and managed by a team of subject matter experts working to support services for more than 1 billion customers and 20 million businesses in over 90 countries worldwide.

With environmental sustainability and optimization at the forefront of our datacenter design and operations, we continue to grow and evolve as we meet the ever-changing business demands that hold Microsoft as a world-class cloud provider.

Be at the forefront of the action in CO I as part of our Global Datacenter Critical Environment Team!

In alignment with our Microsoft values, we are committed to cultivating an inclusive work environment for all employees to positively impact our culture every day.


As a successful Field Operations Transition Program Manager your performance objectives will include:

Act as the Single Point of contact for engineering, construction, and commissioning teams, to transition new data center to the Operations team.

Responsible for the planning and oversight of all activities necessary for the transition of new data center to the Operations team.

Partner with internal and external stakeholders throughout a project life cycle from site selection to the project close out

Maintain communication and collaboration during all phases of a new data center build.

Coordinate all construction related activities which may infringe on any part of a live data center.

Attend the design review meetings to highlight operational concerns.

Support engineering team in facilitating inquiries that require input from Operations.

Share lessons learned that have been captured for consideration/mitigation.

Identify equipment quality issues and hold responsible parties accountable for remediation.

Support onboarding of the Operations teams for new greenfield sites.

Build functional knowledge of the site through attendance at key phases of the project. Gain in-depth knowledge of the site, and documents risk register.

Support site mobilization including procuring spares, tools, and consumables.

Perform site acceptance through CSA walks, beneficial use, and turnover walks.

Engage with 3 rd party maintenance suppliers for contract/agreement set-up.

Conduct review of turnover documentations such as O&M’s, as built & record drawings, permits, certificates, and warranty documents.

Participate in turnover issue meetings and provide input on impact to Operations if accepted


Basic Qualifications:

Bachelors or Master’s degree in Electrical or Mechanical Engineering, or related work experience

7 years of working experience in mission critical facilities and infrastructures

5 Years’ experience in a 24x7x365 production environment or related experience

5 Year experience in datacenter design, construction, commissioning and onboarding processes or related experience

5 years hands-on experience in a similar Program / Project Manager role

Preferred Qualifications:

At least three years’ experience working with collaboration platforms (e.g. SharePoint, MS Teams etc.)

At least two years’ experience with reporting and data analytics systems & platforms (e.g. PowerBI)

Strong working knowledge of physical data center infrastructure and technology

Willingness to work flexible hours, non-business hours, or other scenarios required by business needs

Knowledge of design, construction and commissioning techniques, terminology, and documentation

Practical experience with building management systems and automation, controls & frameworks

Ability to initiate, drive and delivery projects, analyze complex problems and communicate plans and findings to internal customers/stakeholders

Background Check Requirements:

Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings:

Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter

Citizenship Verification: This position requires verification of US Citizenship to meet federal government security requirements.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form at .

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.


Company info

Microsoft Corporation
Website :

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