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Job Details

Process Improvement Director

Company name
Carilion Clinic

Roanoke, VA, United States

Employment Type

Engineering, Operations

Posted on
Jan 08,2019

Valid Through
Apr 23,2019

Apply for this job



Step up and lead with a regional leader. Advance your career with an award-winning organization that excels in helping our communities stay healthy and our region grow stronger. Make the most of your management talents at Carilion Clinic, an award-winning healthcare network that includes seven hospitals, multi-specialty physician practices, and affiliations with prestigious academic medical institutions.

Serves as supervisor and coach to PI staff.  Leads team and conducts meetings of assigned staff. Frequent, extensive written and oral communication with Carilion management, project team members, other Carilion vendors.  Works in a normal office environment and is responsible for travel to Carilion facilities in southwest Virginia, meetings and vendor sites, as needed. Supports the Culture of Excellence and actively practices the Carilion Clinic’s Mission, Values, and Guiding Principles.

Provide Process Improvement department leadership to facilitate the implementation of pertinent process improvement (PI) methods and project management (PM) at an organizational, department, process and individual level. Manage all aspects of department’s PI and PM projects in support of organizational strategic goals. Provide expertise and facilitate development of standardized approaches to creating process improvement plans, defining appropriate aims and measures, analyzing and interpreting data, managing change and facilitating improvement teams. Supports the development and implementation of new ways to improve the delivery of health care. Leads individual projects on an as needed basis.


Based in Roanoke Virginia, we offer compassionate care, medical education and research, and neighborhood outreach programs. Join and guide a team of caring individuals who embrace and reflect our values‐commUNITY, courage, commitment, compassion, and curiosity‐in all that we do. And realize the advantages of professional stability, strong technological resources, and true advancement potential.


Education: Bachelor’s degree in industrial engineering, business, management engineering or related field required.Master’s degree preferred.

Experience: Minimum of five (5) years of progressive experience in healthcare process improvement and/or project management and two (2) years in a leadership position.

Licensure, certification, and/or registration: Certified Lean Six Sigma Black Belt (CLSSBB), Project Management Institute (PMI) project management certification, Professional Engineer (PE) license, or other professional certification in a related field highly desirable.

Must be licensed to legally operate a motor vehicle in Virginia or otherwise have the ability to move independently among Carilion sites.


Below are our core values that we strive to embody and expect of all our team members:

CommUNITY:  Working in unison to serve our community, our Carilion family and our loved ones.

Courage:  Doing what’s right for our patients without question.

Commitment:  Unwavering in our quest for exceptional quality and service.

Compassion:  Putting heart into everything we do.

Curiosity:  Fostering creativity and innovation in our pursuit of excellence.



Requisition Number: 25270 

Employment Status: Full time 

Location: CRMH - Carilion Roanoke Memorial Hospital 

Shift: Day 

Shift Details: Prim. Monday - Friday w/ 24 hour accountability

Recruiter: DANA E JOHNSON 

Recruiter Phone: 540-983-4006 

Recruiter Email: 



As a not-for-profit organization, we pride ourselves on investing in our employees and the communities we serve. 

Our employees strive to provide quality care in serving over 1 million residents in Virginia while living and growing their careers in the country's most livable cities and towns. 

Headquartered in Roanoke, Va., Carilion Clinic is a robust system of small and large award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.


Posting Notes:

Company info

Carilion Clinic
Website :

Company Profile
Carilion Clinic is a not-for-profit healthcare organization based in Roanoke, Va. Through our comprehensive network of hospitals, primary and specialty physician practices, and other complementary services, we work together to provide quality care close to home for nearly 1 million Virginians. With an enduring commitment to the health of our region, we also seek to advance care through medical education and research, help our community stay healthy, and inspire our region to grow stronger.

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