Senior QA Engineer The Woodlands TX

Profile

BroadSoft is seeking am experienced, talented and creative Senior Quality Assurance Engineer to join our growing team in developing innovative, leading edge Internet cloud based services.
Primary Responsibilities:
• Develop, maintain and implement effective quality plans, procedures, standards and metrics.
• Provide 3rd level support for production problems that 2nd level support has determine to be caused either by data or code issues; identify root cause and provide feedback in the form of development requests that would reduce future support calls.
• Researches user problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible. Keeps current on most recent changes and/or upgrades.
• Architect and develop SQL Statements for reporting, data auditing, and migration between systems, as needed.
• Assist with application QA testing, specifically development of test plans, regression test cases and coverage analysis.
• Provide occasional after-hours support for production upgrades and troubleshooting support.
Requirements:
Education & Certifications:
• Bachelor's degree, preferably in computer science, engineering; or equivalent experience on a similar role
• Experience on Telecommunications Service Providers or equivalent environment
Skills, Knowledge & Attributes:
• Good problem solving skills with attention to detail
• Must have very strong database and SQL skills
• Strong verbal, written, interpersonal, and organizational skills
• Self-motivated
Experience:
• Minimum of 3-5 years of experience in a telecommunications related field.
**Must be eligible to work in the US without sponsorship
Broadsoft Inc
Ste 350
****
Web: ****

Company info

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